Black & white swiss cotton matching separate

Q: What products does Talha Batla offer?

• We offer a range of products including customized bridal wear, sarees, formals, sherwanis and a ready-to-wear line that features pret and basics.

Q: Where are your products made?

• All our products are proudly designed and crafted in Pakistan, ensuring the highest quality and attention to detail.

Customization & Orders
Q: How can I place an order for a customized bridal or formal outfit?

• You can place an order for customized outfits by contacting us directly through our website, phone, or WhatsApp. Our team will assist you in selecting designs, fabrics, and custom details.

Q: What is the process for getting a customized bridal or formal outfit made?

• Once you contact us, we’ll discuss your preferences and requirements. After finalizing the design and taking measurements, we’ll begin crafting your outfit. You’ll be updated at each stage of the process.

Q: How long does it take to create a customized outfit?

• The time required for creating a customized outfit depends on the complexity of the design. Please contact us directly to get an estimated timeline.

Ready-to-Wear Line
Q: What sizes are available in your ready-to-wear collection?

• Our ready-to-wear collection is available in sizes ranging from XS to XXL. Specific size availability can be checked on the product pages.

Q: How can I purchase items from the ready-to-wear collection?

• You can purchase items directly from our website. Simply select your desired item, add it to your cart, and proceed to checkout.

Shipping & Delivery
Q: Do you offer international shipping?

• Yes, we offer international shipping. Ready-made products in stock are delivered within 7 working days within Pakistan and within 15 working days worldwide.

Q: How can I track my order?

• Once your order is shipped, you will receive a tracking number via email or WhatsApp. You can use this number to track your order on the courier’s website.

Returns & Exchanges
Q: What is your return and exchange policy?

• Ready-made products can be exchanged within 10 days of purchase, provided they are unused and in their original packaging. Customized (made-to-order) products are non-returnable and non-exchangeable due to their personalized nature.

Q: How do I initiate a return or exchange?

• To initiate a return or exchange, please contact our customer service team via phone or email within 10 days of receiving your ready-made product.

Payments
Q: What payment methods do you accept?

• We accept various payment methods including credit/debit cards, bank transfers, and cash on delivery (only for orders within Karachi).

Q: Is it safe to shop on your website?

• Yes, our website uses secure encryption technology to ensure your personal and payment information is safe.

Additional Services
Q: Do you offer any discounts or promotions?

• We occasionally run promotions and offer discounts on selected items. Please subscribe to our newsletter or follow us on social media to stay updated.

Q: Can I book an appointment to visit your studio?

• Yes, you can book an appointment to visit our studio by contacting us directly through phone or WhatsApp.